In our team, respect is our guiding principle. We prioritize honoring each person's unique body and individuality, ensuring a safe and inclusive environment for everyone. Your uniqueness is valued here, and we are committed to fostering a culture of respect and appreciation for all.

Team Shely509 values your privacy and is committed to protecting your information. We assure you that we do our best to ensure your details will never be shared or disseminated.They are solely used for processing and delivering your order efficiently.

You can be confident that Team Shely509 will never request payment before you've ratified a quotation and confirmed an appointment, either in person or remotely. We value your trust and satisfaction above all else.

However, please note that purchases made directly through our Etsy shop or at physical shows are subject to their respective payment terms at the time of purchase.

We offer several convenient payment options: bank transfer, cash for in-person transactions, or Etsy's secure online payment system (accepting various cards and online services). Choose the method that best suits you for a smooth purchasing experience.

We at Team Shely509 have chosen to offer our unique products exclusively through two online platforms: our dedicated website and Etsy. This strategic decision allows us to maintain a focused and controlled sales environment, ensuring that every customer receives the highest quality experience. By selling through our own website, we can provide personalized service and showcase our brand identity, while Etsy offers access to a broader audience of handmade and vintage product enthusiasts. This dual-platform approach enables us to reach our target customers effectively while maintaining the integrity and exclusivity of our offerings.

Team Shely509 is committed to ensuring your satisfaction with our products and services. We take full responsibility for the creation of everything we offer, which is why we stand by our promise to repair any item you purchase from us. Additionally, if you are not entirely satisfied with your clothing purchase, you can return it, and we will refund you 90% of the final payment. Your happiness and trust are our top priorities, and we are dedicated to providing you with a seamless and positive shopping experience.

At Shely509, we understand that our team members have personal lives just like you do. We prioritize their privacy and well-being, ensuring that their real names are never disclosed to anyone. Our commitment to safeguarding their identities is unwavering; we use pseudonyms to maintain their confidentiality. By respecting these pseudonyms, we create a secure and supportive environment for our team, and we extend that same promise of protection to you. Your privacy is important to us, and we're dedicated to maintaining it at all times.